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Talking Past the Machine: Morality, Politeness, and Alignment in Human-AI Dialogue

arXiv · AI, language, vision and robotics · article · Sep 18, 2026 · UTC

Conversational AI systems produce fluent, socially appropriate responses, yet whether they participate in cooperative communication or merely simulate its surface forms remains unclear - a question central to how these systems are evaluated, trusted, and designed. This study investigates how morality, politeness, and alignment - three dimensions central to cooperative dialogue - function in human-AI interaction compared to human-human conversation. We analyze 15,881 human-ChatGPT and 10,784 human-human multi-turn dialogues, using mixed-effects models to identify which features predict turn-to-

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