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ElevenLabs’ CEO on margins, IPO timing, and telling customers they’re talking to a bot

TechCrunch AI · article · Sep 24, 2026 · UTC

ElevenLabs powers the AI voice on the other end of a lot of customer service calls, and its CEO told me this week that businesses should probably tell you that — at least until getting a machine is what everyone expects anyway.

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Evidence & attribution

First collected: 2026-09-24T18:12:33.368Z. This is not the publication date.

Observed changes

AIIC observation times, not verified publisher revision times. Up to eight recent revisions.

2026-09-25T00:22:28.813Z

  • title: 20 minutes with the CEO of ElevenLabs, now reportedly valued at $22B → ElevenLabs’ CEO on margins, IPO timing, and telling customers they’re talking to a bot