AIIC AI Intelligence Centre

SOURCE-LINKED INTELLIGENCE

Machine Personal Assistants Failed to Maintain Social Norms

AI Incident Database · article · Jul 1, 2008 · UTC

During an experiment of software personal assistants at the Information Sciences Institute (ISI) at the University of Southern California (USC), researchers found that the assistants violated the privacy of their principals and were unable to respect the social norms of the office.

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recordType
incident-report
evidenceStatus
reported
region
Global

Reported occurrence date: 2008-07-01T00:00:00.000Z

Evidence & attribution

AI Incident Database, Responsible AI Collaborative; McGregor (2021), Preventing Repeated Real World AI Failures by Cataloging Incidents. Incident-specific contributor credits are available at each citation link. Metadata adapted; article text excluded.

License: CC BY-SA 4.0

First collected: 2026-09-19T22:50:59.123Z. This is not the publication date.

Observed changes

AIIC observation times, not verified publisher revision times. Up to eight recent revisions.

2026-09-20T23:22:28.549Z

  • publishedAt: Not provided → 2008-07-01T00:00:00.000Z