Scaling Articulated Rationales for MLLM-based Recommendation

2026-09-23T21:42:15.362Z

• summary: Modern recommendation systems largely infer user preferences from implicit behaviors such as clicks, watch time, and negative feedback, but these signals reveal what users do rather than why they like or dislike content. This work studies articulated user rationales (AURs), i.e., users' natural-language explanations of their preferences, as a new class of polarity-aware and reason-level textual signals for recommendation. Despite their potential value, AURs are difficult to use in industrial systems because they are naturally sparse, often low-quality, and only cover a small fraction of items. → We presented SARA, an industrial framework that transforms sparse articulated user rationales into scalable recommendation signals. Its data engine curates questionnaire responses into SARA-HQ, providing explicit preference supervision for aligning SARA-7B through SFT and Quality-Refining DPO. This alignment extends rationale generation from $86{,}564$ questionnaire-covered authors to the full $10$M-author space. SARA-Ranker translates the generated positive and negative rationales into features for user--author interaction modeling and negative-feedback history modeling, connecting articulate