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DIPLOMAT: Dialogue-Span-Aware Direct Preference Optimization for Polite Persuasive Workplace Negotiation Dialogues

arXiv · AI, language, vision and robotics · article · Sep 6, 2026 · UTC

Effective workplace negotiation requires balancing multiple objectives, including achieving task goals, preserving professional relationships, and resolving conflicts constructively. However, misunderstandings, misaligned preferences, and interpersonal friction often impede successful outcomes. Politeness mitigates these challenges by fostering trust, reducing tension, and preventing escalation, and persuasive communication helps overcome resistance, align preferences, and guide participants toward mutually beneficial agreements. Motivated by these insights, we present DIPLOMAT, a dialogue sys

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